Delivery Service
Please note your shipping address must match your billing or credit card address for all international orders. Delivery timescales are estimates and we cannot guarantee specific delivery times, any interruptions to service will be posted at our website.
| Country | Standard Delivery Tracked | Cost |
|---|---|---|
|
UK (except IRL) |
2-7 working days |
From £4.99 |
|
Europe |
3-10 working days |
From £15.00 |
|
USA and Canada |
5-15 working days |
From £25.00 |
|
Australia and New Zealand |
5-15 working days |
From £25.00 |
|
Japan |
5-20 working days |
From £35.00 |
|
Rest of World |
5-25 working days |
From £40.00 |
Customs Fees
We send our products all over the world, however, you are responsible for any customs, taxes, or import fees that may apply to the goods you order. We have no control over these fees, and in some situations, local customs can cause delivery delays that we are unable to prevent. Customs policies differ greatly between countries, so you should contact your local post office or customs agency for further clarification.
How to Track Your Order
As soon as we despatch your goods, we will send you an email informing you of the delivery method and a tracking number. With this link you can track every step of the delivery, check your spam filter or junk mail folder if you don’t receive an email within a couple of hours after ordering. If you experience any problems, please contact us online using our email form including your order number and we’ll be happy to assist you.
Restricted Delivery Locations
Unfortunately, we are unable to ship orders to PO BOX or BFPO addresses including the locations listed below. Please contact us before placing an order if you are in doubt.
- Afghanistan
- Al Qaida
- Belarus
- Bosnia and Herzegovina
- Burundi
- Central African Republic
- Democratic Republic of the Congo
- Guinea
- Republic of Guinea-Bissau
- Isle of Man
- Isles of Scilly
- Isle of Wight
- Iran
- ISIL (Da’esh)
- Iraq
- Democratic People’s Republic of Korea (North Korea)
- Lebanon
- Libya
- Mali
- Myanmar (Burma)
- Nicaragua
- Northern Ireland
- Russia
- Scottish Highlands
- Somalia
- South Sudan
- Sudan
- Syria
- Venezuela
- Yemen